Terms & Conditions
Order Placement and Confirmation:
Orders can be placed through email, official purchase orders, or our online platform.
Upon order placement, Scandinavian Interior Ltd will send an order confirmation along with a proforma invoice detailing the products, quantities, prices, and shipping information.
Payments can be made through bank wire transfer, PayPal, or other agreed-upon methods.
For bank wire transfers, banking charges and fees are the responsibility of the customer.
A deposit may be required for bulk orders, with the balance payable before shipment.
All payments should be made in the currency specified in the invoice.
Production and Lead Time:
Production will commence upon receipt of the required deposit or full payment.
The estimated lead time will be provided upon order confirmation. Delays due to unforeseen circumstances will be communicated promptly.
Customized or large orders may have extended lead times.
Shipping and Delivery:
Shipping costs, transit times, and carriers will be detailed in the invoice.
Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Any changes in shipping instructions must be communicated in writing before the shipment date.
Quality and Inspection:
All products undergo rigorous quality control before shipment.
Customers are encouraged to inspect products upon receipt and report any discrepancies within a specified timeframe.
Warranty and Returns:
We offer a 2-year warranty for defects in material and workmanship.
Returns must be authorized in advance. Damaged or defective products will be replaced or repaired as per the warranty policy.
Any intellectual property rights associated with the products, including designs and branding, are the property of Scandinavian Interior Ltd.
Unauthorized use, reproduction, or distribution of these rights is strictly prohibited.
Limitation of Liability:
Scandinavian Interior Ltd is not liable for any indirect, incidental, or consequential damages arising from product use or performance.
In no event shall our liability exceed the total amount paid for the products in question.
Governing Law and Dispute Resolution:
These terms and conditions are governed by the laws of Malaysia and China.
Any disputes shall be resolved through negotiation or mediation. If unresolved, they will be subject to the exclusive jurisdiction of the courts of Malaysia and China.
These terms and conditions are subject to change without prior notice. By placing an order with Scandinavian Interior Ltd, customers acknowledge and agree to these terms and conditions.